If you are spending money on ads...

To attract implant patients, this is going to be the most important message you read all year. Here is why:

And over 12 months...

That adds up to 150, 200, sometimes 300+ people who literally raised their hand for a £4,000+ implant, now sitting silent in your WhatsApp history while some of those cases end up in the chair down the road.

STEP 1: The WhatsApp History Audit

The sprint begins by extracting every implant enquiry that went quiet over the last 12 to 24 months. Before anything is touched, each contact's origin is verified to confirm the outreach is lawful.

You will quickly get a much clearer picture of the cash gap in your business and how much value may still be sitting untouched in your database.

STEP 2: The 5-Message Reactivation Sequence

A customised 5-message sequence is written and sent out over 14 days. It is automated, matched to your clinic's tone, and disclosed as an automated follow-up in the very first message. Every message includes an easy opt-out.

STEP 3: The Strict Human Handoff Protocol

This is the part that protects your clinic. The system handles only the light reactivation, the checking-in, the warming-up, the gentle nudge.

The exact second a person wants to book, asks a clinical question, mentions pricing, raises any concern about pain, or says anything the system is not 100% certain about, the AI stops instantly and alerts your team.

Your reception team spends its time talking to warmer enquiries who are genuinely ready to continue the conversation, not chasing cold names off a spreadsheet.

STEP 4: Your Team Books. You Get Paid.

When the system surfaces a warm enquiry, your receptionist gets an instant alert with the person's name, what they enquired about, and what they said.

Your team makes the call. Your team books the appointment. The technology and the follow-up system operate quietly in the background. Your team handles the people who come back.

The only requirement from your side is a receptionist who responds to warm alerts within an hour during clinic hours. That commitment is in our agreement because your results depend on it.

If the sprint wakes up just four...

Of those cold enquiries, and they show up to your clinic, that is €8,000+ in recovered revenue. From enquiries you already paid for. Without a single pound spent on new ads.

If your list is smaller than 80 enquiries...

Or your team cannot respond within an hour, the sprint will underperform. It is better to tell you that now than take your money and deliver a weak result.

The Downside:

If nobody comes back, if not a single person books and shows up, your maximum financial exposure is the €750 setup fee. That is the cost of knowing for certain whether your old list still has value. And at your case values, one single showed consultation more than covers it.

Operating as a solo consultant

Means working with only 2–3 clinics at a time. This is not an agency, and you will not be passed off to an account manager. When we partner together, your reactivation system is built, monitored, and managed personally.

Every AI conversation is reviewed

Every handoff is checked. You receive a daily update showing exactly what happened, messages sent, replies received, people handed to your team, and appointments booked. If your team is slow on a handoff, you will be told directly, with the timestamps to show it.

Frequently Asked Questions

What if we already follow up with our enquiries?

Most clinics do. Once or twice. The issue is usually what happens after message two. When practice owners are asked that question, it gets vague. No timing structure. No script for “I’m still thinking.” No fifth touch. If your team already runs a structured 5-message sequence with tracked follow-up timing, you probably do not need this. Most do not.

Will patients know the follow-up is automated?

Yes. The first message clearly identifies itself as an automated follow-up from your clinic. This is not hidden. Patients receive automated messages from businesses every day, their bank, their airline, their gym. The tone is warm and personal, not robotic. And every message includes a simple opt-out.

What happens if a patient asks about pricing or clinical details?

The system stops immediately. It does not answer clinical questions. It does not quote prices. It does not guess. It hands the conversation to your team with an instant alert: “[Patient name] is asking about [topic]. Please call them.” Your team handles every clinical and commercial conversation. The AI only handles the reactivation, the checking-in and warming-up.

Does this replace my reception team?

No. It reduces the manual chasing and surfaces warmer enquiries for your team to handle. Your receptionist still makes every call and books every patient. They just waste far less time on cold enquiries who were never going to respond.

What counts as “success”?

Showed appointments. Not opens, not clicks, not replies. A patient who physically attends a consultation at your clinic. That is the only metric charged for, and the only metric that matters.

Is this GDPR-compliant?

Only people who originally reached out to your clinic about implants are contacted. Before any message sends, the list source is verified and the outreach basis is confirmed with you in writing. Every message identifies as automated. Every message includes an opt-out. Any person who says stop is removed instantly and permanently. If the lawful basis is not clear for any contact, that contact does not receive a message. Full stop.

What if we have fewer than 80 old enquiries?

Then the recommendation is to wait 2–3 months for the list to build up, running the sprint only when there is enough volume for the numbers to work. It is better to turn down the job than deliver a weak result from a thin list.